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Order Questions

How can I change my delivery address after an order has shipped?

After your order has shipped we are unable to change the delivery address for your package. However, UPS and USPS offer options for intercepting your package during transit. UPS Shipments UPS provides a free and easy way to stop your package from...

How long does it take orders to ship?

Orders placed by 2:00pm CST Monday-Friday for in-stock items will ship the same day. Orders placed after 2:00pm CST or on weekends or holidays will ship the next business day. Items that are temporarily out of stock will have a note indicating...

What is your return policy?

What is your return policy?. We offer a 100% Satisfaction Guarantee on your purchase. If you find that the product did not meet your expectations for any reason just send your order back for a full refund.

Why was my order cancelled for suspected fraud?

For our mutual security, each credit/debit card and PayPal payment made on our website is processed through an automatic payment verification system where the order details you entered are compared to those registered to the payment method. In...